Client Services

The Client Services team assists clients during the first 100 days with Best Agent Business and then ongoing. Outbound calls are placed as needed to obtain and record feedback and any new information. The Client Services Assistant writes and submits a call summary detailing client comments, questions and/or concerns after each call. The objective is to ensure each client is happy, questions are answered, concerns are addressed and their expectations are being met. There are improved Team effciencies with Best Agent Business when needed.

Client Services is vital for ensuring communication is solid and effective between the client and each of the various teams/team members doing the client's work within Best Agent Business. By day 90 the Client Services Assistant evaluates the client's situation and client happiness level with the client's Key Assistant and/or Teams to determine whether the client would likely provide a testimonial for Best Agent Business. Client Services also plays a vital role in client retention. Client Service Assistants will ultimately connect, build trust and establish ongoing rapport with Best Agent Business clients.


Client Services is a part of Calling, you DO NOT have to meet your 100 hour minimum to apply. Client Services is very, very selective. If you are interested, please apply following the directions below. You will need superior written and oral communication skills. Thinking quick on your feet and a strong problem solving instinct is necessary. You will need to meet deadlines, be able to follow very detailed systems and be adaptable to change.

Sherilyn Faulhaber: "This position is absolutely one of the greatest within Lifebushido, and the TL and ATL's are the very best."


Skills/Traits Needed For Client Services

A sense of humor... if you don't have one -- you will
Must pay close attention to details
Must be a self-motivated and self-starter type of person
Great organizational skills
Loves reading and learning new things
Must display a go-getter personality
Knowing when to talk, when to listen, and when to bite your tongue
Excellent communication skills
Passion for customer service
Empathetic to clients needs and wants
Exceptional listener
Able to follow policy and procedure
Able to relate to various personalities
Extroverted, outgoing, and friendly personality
Excellent problem solving abilities
Enjoy making clients happy
Love hearing from a client how much they love Best Agent Business
Professional, warm and calm voice
Clear and professional writing skills